Privacy Policy

Last Updated: [Insert Date, e.g., May 2026]

This Privacy Policy describes how Itty Bitty Print Company ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ittybittyprintco.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected. Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

2. How We Collect Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information we collect varies depending on how you interact with us.

Information You Provide Directly to Us:

Contact Details: Your name, address, phone number, and email address.
Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information: Your username, password, and security questions used for account access.
Customer Support: Information you choose to include in communications with us (e.g., when sending a message through the Services).

Information Collected Automatically (Usage Data):

When you visit our Site, we automatically collect certain information about your interaction with the Services using cookies, pixels, and similar technologies ("Cookies"). This includes device information, browser type, network connection details, your IP address, and how you browse our Site.

Information Obtained from Third Parties:

We receive information about you from vendors and service providers who collect information on our behalf:

E-Commerce Platform: Companies that support our Site, primarily Shopify.
Payment Processors: Payment processors who collect your billing and financial details (e.g., credit card information) to process payments and fulfill your orders. We do not store your full financial data on our servers.
Ad and Analytics Partners: Online tracking networks that provide us with data when you open our emails, interact with our ads, or visit specific product pages.

3. How We Use Your Personal Information

We use your personal information for the following reasonable business purposes, based on your implied or express consent as permitted by Canadian privacy laws:

Providing Products and Services: Fulfilling our contract with you. This includes processing payments, fulfilling orders, sending order notifications, managing your account, arranging shipping, and facilitating returns or exchanges.
Marketing and Advertising: Where you have provided your consent, we use your details to send promotional communications by email or mail, and to show you advertisements for products tailored to your interests on our Site and other websites. You can opt out of marketing at any time.
Security and Fraud Prevention: To detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity to protect our store and our customers.
Customer Support and Improvement: To provide you with customer service, respond to your inquiries, and analyze website metrics to improve our Services.

Notice for European Economic Area (EEA) and UK Residents: > For individuals covered by the GDPR, the legal basis for processing your data for Security, Fraud Prevention, and Service Improvement is our legitimate interest in maintaining a secure, optimized e-commerce business under Art. 6(1)(f) GDPR.

4. Cookies and Automated Tracking

Like most online stores, we use Cookies to power and improve our Site, remember your preferences, and run web analytics. For specific information about the Cookies used by Shopify, please visit Shopify’s Cookie Policy.

You can control cookies through your web browser settings. Please note that removing or blocking cookies may negatively impact your shopping experience and cause some features to stop functioning properly.

Global Privacy Control (GPC)

Our website recognizes the Global Privacy Control (GPC) signal. If your browser transmits a valid GPC opt-out preference signal, we will treat it as a request to opt out of targeted advertising cookies for that browser or device. To learn more, visit Global Privacy Control.

5. How We Disclose Personal Information

We do not sell your personal information for money. We share your personal information with trusted third parties to help us run our business and serve you, specifically:

Service Providers: Vendors who perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, and shipping carriers.
Platform Enhancement: We may enable Shopify to match your account with other Shopify services you choose to use. In these cases, Shopify processes your information according to its own privacy terms.
Business & Marketing Partners: To deliver tailored advertisements to you, where permitted by law and with your consent.
Corporate & Legal Obligations: In connection with a business transaction (such as a merger), to comply with legal obligations (e.g., responding to subpoenas or warrants), or to protect our legal rights, our users, or others.

6. International Users and Cross-Border Data Transfers

Itty Bitty Print Company is located in Alberta, Canada. Because we use global infrastructure providers like Shopify, your personal information will be transferred to, stored, and processed outside of your home province or country (including in the United States and other foreign jurisdictions).

By using our Services or providing your information, you acknowledge that your data may be subject to the laws of these foreign jurisdictions, including laws that allow foreign governments, courts, or law enforcement to access your information.

For European/UK Residents: When transferring your personal information outside of Europe, we ensure recognized transfer mechanisms are in place, such as the European Commission's Standard Contractual Clauses (SCCs), unless the destination country has been deemed to offer an adequate level of data protection.

7. Children's Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at the details below to request its deletion.

8. Data Security and Retention

We implement reasonable administrative, technical, and physical security measures to safeguard your information. However, no data transmission over the internet can be guaranteed as "perfectly secure."

We retain your personal information only for as long as necessary to provide you with our services, manage your account, comply with our legal obligations, resolve disputes, or enforce our business policies.

9. Your Privacy Rights

Depending on where you live (such as Canada, the US, or the EU/UK), you may have some or all of the following rights regarding your personal information:

Right to Access/Know: The right to request a copy of the personal information we hold about you.
Right to Correction: The right to request that we correct inaccurate or incomplete information.
Right to Deletion: The right to request that we erase your personal data, subject to certain legal exceptions (such as tax or contract fulfillment reasons).
Right to Withdraw Consent: The right to withdraw your consent to data processing (such as opting out of marketing emails) at any time.

To exercise any of these rights, please contact our Privacy Officer using the contact information listed below. We will verify your identity before processing your request and will respond within the timeframes required by your local laws. We will never discriminate against you for exercising your privacy rights.

10. Contact & Privacy Officer

If you have any questions about our privacy practices, wish to make a complaint, or would like to exercise your rights, please contact our designated Privacy Officer:

Email: contact@ittybittyprintco.com
Mailing Address: Privacy Officer, Itty Bitty Print Company

10909 103 Ave NW, Suite 503,

Edmonton, AB, T5K 2W7, Canada

Regulatory Complaints

If you are not satisfied with our response to a privacy issue, you have the right to lodge a complaint with your local data protection authority:

In Canada: The Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca) or the Office of the Privacy Commissioner of Canada.
In the European Union: Your local Member State Data Protection Authority.